Clinic Boost

3 things every new receptionist should do (and old ones too:)

June 14, 2021 Daniel Coulton Shaw & Alex Zakucia Season 1 Episode 27
Clinic Boost
3 things every new receptionist should do (and old ones too:)
Show Notes

1. Daily reporting
- how many calls?
- how many messages? 
- what are the results?

2. Objections diary
Every time someone doesn't book consult, write the reason down. You will soon find out there only couple variations of objections that you need to overcome.

3. Story bank
Facts about the product are hard to remember for potential patients but they will always remember stories. Collect stories for every feature/benefit of your service. Find nice parallels. Make them unique to your clinic.